Returns & Exchanges

At Gardener's Supply, we want you to love your home and garden products, which is why we offer a 90-day satisfaction guarantee on all tools, decor, and supplies. If an item doesn't meet your expectations, simply return it in its original condition for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the unused items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package over any old labels.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing